Email automation from your own business mailbox

Repli's email workspace covers the whole path from mailbox connection to delivery: authenticated sending on your own domain, reusable templates, trigger-based automations, one-off campaigns, consent and suppression handling, and delivery events recorded per message. Email Automation is included on Pro+ (₹1,499/month) and above.

What you get

• Connect Gmail, Google Workspace, Outlook, Zoho or secure IMAP/SMTP — sending unlocks only after both receive and send tests pass
• Templates with approved merge variables and a working unsubscribe link
• Automations built from trigger, delay, send, condition, tag and exit steps
• One-off campaigns to an audience you select, drawing on the same templates
• Consent recorded per contact, with workspace-wide suppression of bounces and complaints
• Queued delivery with retries, plus send, delivery, bounce and complaint events per message
• AI-generated emails cost ₹1 each from your shared AI credit balance; hand-written sends are free

How to set up email automation from your own business mailbox with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business) with the official Meta login.
3. Configure it: connect gmail, google workspace, outlook, zoho or secure imap/smtp — sending unlocks only after both receive and send tests pass, and templates with approved merge variables and a working unsubscribe link.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Email automation from your own business mailbox runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use email automation from your own business mailbox on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹1,499/month for the AI features, and Business (contact us) for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

Can I send email without my own domain?

No. Repli sends through a mailbox you own and control, and sending stays blocked until the connection test with your provider succeeds.

Does email replace the chat channels?

No. Email is a channel alongside Instagram and WhatsApp in the same workspace, so a lead captured in a chat can continue by email if they consented.

Which plan includes Email Automation?

Pro+ at ₹1,499/month and above, on the same login as your Instagram, WhatsApp and Social Commerce work.

Does Repli guarantee inbox placement?

No sender can. Repli authenticates your domain and handles bounces, complaints and unsubscribes correctly; placement depends on your consent practices and content over time.

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