Welcome email automation for new signups

The first few days after someone joins are when they are most likely to read you. Build a sequence in Repli that starts the moment a lead or signup arrives, waits the right amount of time between messages, and stops as soon as the person is onboarded.

What you get

• Triggered by a new lead, a signup event or a webhook from your own form
• Delay steps measured from each contact's own entry
• Condition steps so people who already acted skip the nudge
• Tags added mid-sequence that later automations can use as triggers
• Reviewed templates rather than per-person AI text
• Exit steps that end the run once a contact converts

How to set up welcome email automation for new signups with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
3. Configure it: triggered by a new lead, a signup event or a webhook from your own form, and delay steps measured from each contact's own entry.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Welcome email automation for new signups runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use welcome email automation for new signups on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

What triggers a welcome email in Repli?

A new lead, a signup event, or a webhook you call from your own form or app. Tag-added and scheduled triggers are also available.

How many emails should a welcome sequence have?

Three is a sensible start: welcome, one useful next step, and a check-in. Repli does not cap the steps, but longer sequences use more of your monthly send allowance.

Do welcome emails need an unsubscribe link?

Repli includes a working unsubscribe link and honours it workspace-wide, skipping unsubscribed and suppressed addresses in every later step.

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