Keep the available conversation history, contact notes, deals and next tasks together. Repli’s WhatsApp CRM helps you find a customer and decide the next action without promising a complete external CRM sync.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
Keep the contact name and relevant tags, add a note from the enquiry and link a deal when there is an opportunity. Add a task with a due date when someone must act later. A task is not an automatically delivered WhatsApp reminder.
The contact timeline combines available activity records. Saved segments remember a filter, not a frozen group of people; template campaign audiences still depend on current matches, consent and valid template values.
Connect your number and confirm Growth access.
Open a contact, add a note and a linked deal or task.
Filter contacts and save a segment only when you have a clear audience purpose.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
No. Meta/provider messaging charges, AI usage and team seats are separate from the software subscription. Check current account terms and invoices.
No. Meta controls template approval, account restrictions and delivery. Check consent, current policy and actual send results.
WhatsApp Business Platform pricing — Delivered-message billing depends on recipient market and category; consult the current rate card and account invoice.
Cloud API getting started — Account and number prerequisites; Meta controls availability and approval.
WhatsApp Business Messaging Policy — Consent, acceptable use and messaging restrictions still apply.