WhatsApp CRM pricing in India

Repli’s WhatsApp CRM unlocks on the Growth plan at ₹999 a month. Here is exactly what that includes, what it does not, and how to reach checkout.

Why teams choose Repli

What you get

Included: contact records

Each WhatsApp conversation becomes a contact with tags and notes.

Included: deals

Track opportunities and their value on a deals board.

Included: tasks

Follow-up tasks attached to contacts.

Included: saved segments

Save groups of contacts to message again.

Included: WhatsApp Marketing

Broadcasts, approved templates and automations.

Included: Customer Support Agent

Team inbox for your number. Agent seats are billed per agent.

Not included: AI credit

Growth has no AI credit. Pro+ (₹1,499/mo) and Commerce (₹1,999/mo) include ₹499 of AI credit each month.

Not included: Shopify Store workspace

Shopify comes only with the Commerce plan.

Use cases

Growth — ₹999/month

The first plan with WhatsApp CRM. Instagram, WhatsApp Marketing, WhatsApp CRM, Email and the Customer Support Agent. No AI credit. 1 Instagram account, 1 WhatsApp number.

Pro+ — ₹1,499/month

Everything in Growth, plus ₹499 of AI credit every paid month. 2 Instagram accounts and 2 WhatsApp numbers.

Commerce — ₹1,999/month

Everything in Pro+, plus the Shopify Store workspace.

Creator and Pro — no WhatsApp CRM

Creator (₹249) and Pro (₹499) are Instagram-only and do not include WhatsApp CRM.

How much does Repli WhatsApp CRM cost?

Repli’s WhatsApp CRM is included in the Growth plan at ₹999 per month. Pro+ (₹1,499) and Commerce (₹1,999) include it too. The Creator and Pro plans do not.

Plan price vs WhatsApp usage charges

The ₹999 plan price unlocks Repli’s WhatsApp CRM features. It is separate from any charges Meta makes for WhatsApp Business messaging on your own WhatsApp Business account.

AI features use AI credit. Growth includes none; you can buy AI credit separately, and 18% GST is added to AI credit recharges.

Optional add-ons

Extra capacity is billed monthly per unit: an additional WhatsApp number or Instagram account is ₹249 a month each, and a Customer Support agent seat is ₹25 a month per agent.

Frequently asked questions

How much does Repli WhatsApp CRM cost?

WhatsApp CRM is included in the Growth plan at ₹999 per month. Pro+ (₹1,499) and Commerce (₹1,999) include it too.

What does the ₹999 plan unlock?

Everything in Pro, plus WhatsApp Marketing, WhatsApp CRM (contacts, deals, tasks, segments), Email Automation and the Customer Support Agent, with 1 Instagram account and 1 WhatsApp number. It does not include AI credit or the Shopify Store workspace.

What extra charges may apply?

Meta may charge for WhatsApp Business messaging on your own account. AI credit is bought separately, with 18% GST on recharges. Optional add-ons: ₹249/month per extra WhatsApp number or Instagram account, and ₹25/month per support agent seat.

How do I select a plan?

Choose Growth on this page or compare all plans on the pricing page. Pick Pro+ if you want monthly AI credit included, or Commerce if you need Shopify.

Where does checkout happen?

On Repli’s checkout page, paid through Razorpay. Checkout shows the billing period and exact amount before you pay.

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