WhatsApp CRM at just $18 — ₹1,499 per month

The full WhatsApp CRM — shared inbox, contact records, AI agent with human takeover, template campaigns and store connections — for ₹1,499 a month, roughly $18. No per-seat pricing, no setup fee, no contract.

Why teams choose Repli

What you get

Shared inbox included

Your whole team works the same WhatsApp number, with no extra charge per user.

Unlimited contacts

Contact records with tags, notes, stages and full history — no contact-count tiers.

Deals pipeline included

Track every sale on a visual board from first chat to won or lost, with value and stage per deal.

Tasks included

Follow-up tasks with due dates linked to contacts, with overdue items surfaced first.

Saved segments included

Save any contact filter as a reusable segment and send it a campaign from the campaign builder.

AI agent included

AI replies with human takeover come with the plan; AI usage runs on your own credit balance.

Campaigns included

Template campaigns with blanks filled from a sheet, webhook or your store, at no extra cost.

Instagram in the same plan

Instagram DM and comment automation is part of the same subscription and workspace.

Only Meta’s own fees on top

WhatsApp conversation charges are billed by Meta to your WhatsApp Business account — we add no markup.

Use cases

Small teams of 2–10

Per-seat CRMs get expensive fast. One flat ₹1,499 covers everyone who needs the inbox.

Stores starting with WhatsApp

Connect Shopify or WooCommerce and run support, order updates and cart recovery on one plan.

Agencies testing the channel

Month to month means you can run a client pilot without a yearly commitment.

What ₹1,499 ($18) a month includes

Everything in the WhatsApp CRM: the shared team inbox, contact records with tags, notes and stages, the deals pipeline, follow-up tasks, saved segments, the AI agent with human takeover, keyword automations, lead collection, template campaigns with per-contact values, Shopify and WooCommerce connections, tracked short links and analytics. Instagram DM and comment automation is in the same plan.

There is no per-seat fee, no onboarding fee and no minimum term. The only costs on top are WhatsApp’s own conversation charges, which Meta bills directly to your WhatsApp Business account, and AI credits if you use the AI agent heavily.

Why it is cheaper than most WhatsApp CRMs

Most WhatsApp CRM vendors charge per agent seat and add a markup on every WhatsApp conversation. With five people in the inbox, that adds up long before you have sent a single message. Repli charges one flat monthly price for the workspace and passes Meta’s conversation cost straight through.

The free plan also lets you build and test Instagram automations before paying anything, so you can see how the rules engine behaves before committing to the WhatsApp plan.

Plans at a glance

Free is ₹0 and covers Instagram comment-to-DM automation for one account. Pro is ₹499 a month and removes the free-plan message limits. Pro+ is ₹1,499 a month, about $18, and adds the WhatsApp CRM, campaigns and the AI support agent. Business pricing is on request for higher volumes and custom needs.

You can move up or down between plans at any time, and cancelling takes one click — no email, no retention call.

Frequently asked questions

How much does the WhatsApp CRM cost?

₹1,499 per month, which is roughly $18. That is the whole CRM — shared inbox, contacts, AI agent, campaigns and store connections — with no per-seat charge.

Is that price per user?

No. It is one price for the workspace. Add as many teammates to the shared inbox as you need at no extra cost.

Are there extra charges?

WhatsApp conversation fees are billed by Meta directly to your WhatsApp Business account, and heavy AI use draws on your AI credit balance. Repli adds no markup to either.

Is there a free trial?

There is a free forever plan covering Instagram automation, so you can test the product before paying. The WhatsApp CRM itself is part of the paid Pro+ plan.

Can I cancel anytime?

Yes. Billing is month to month and cancellation takes one click. You keep access until the end of the paid period.

What payment methods do you accept?

Cards, UPI, netbanking and wallets through Razorpay. Billing is in INR.

Do you charge in dollars?

Billing is in INR at ₹1,499. That works out to about $18 a month depending on the exchange rate on the day you are charged.

What is the difference between Pro and Pro+?

Pro at ₹499 covers Instagram automation without the free-plan limits. Pro+ at ₹1,499 adds the WhatsApp CRM, campaigns and the AI support agent.

Do you offer annual billing or a discount?

The published price is monthly. For higher volumes or custom terms, contact us about the Business plan.

Can I switch plans later?

Yes, you can upgrade or downgrade whenever you like and the change applies to your next billing cycle.

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