Handle admission enquiries from students and parents in one shared WhatsApp inbox: collect enquiry details, follow up on time, and track each applicant until your team closes the enquiry.
When someone messages a keyword such as “admission”, Repli asks your questions one by one on WhatsApp and saves the answers as a lead. You can turn on up to three automatic reminders, within 23 hours, if someone stops part-way.
Every chat creates or updates a contact. Tag by course or intake and keep notes from calls.
Add a deal per applicant and move it through stages such as enquiry, counselling, applied and enrolled. Stages move by hand.
Set dated tasks, assign them to a counsellor and see overdue ones at a glance.
Each counsellor signs in with their own login; waiting chats are assigned to online counsellors, and you can reassign by hand. Seats are billed per agent.
Send Meta-approved templates, such as an open-day notice, to a saved segment or an uploaded contact list of people who agreed to hear from you.
A parent messages “admission” about a Class 11 science course. The question flow asks for the student’s name, class and preferred batch, and saves the answers. An online counsellor is assigned the chat, adds a deal at “enquiry”, and sets a task to call the next day. After the call the counsellor moves the deal to “counselling” by hand. Fees, applications and enrolment are handled in the institute’s own systems.
A small team answering batch and course enquiries from one number.
Admissions offices with several counsellors sharing enquiries.
Tracking enquiries through to enrolment in a simple pipeline.
Repli does not connect to student information systems, school management software or admission portals, does not collect fees or take payments for education providers, and does not score or rank applicants. Pipeline stages move by hand. AI replies are optional and need AI credit, which Growth does not include.
Template broadcasts need Meta approval and recipient consent, and Meta charges for some messages. Keep sensitive student details out of WhatsApp unless your institute has decided that is appropriate, and confirm your own privacy obligations.
Keyword-started question flows that save enquiry details, contacts with tags and notes, a deals pipeline, follow-up tasks, a shared counsellor inbox, and approved template broadcasts.
Question flows ask your questions and save answers, optional reminders go out if someone stops part-way, and waiting chats are assigned to online counsellors. Pipeline stages, calls and enrolment are manual.
No. Repli does not connect to student information systems or admission portals, and does not collect fees for education providers.
Growth at ₹999 a month. Pro+ (₹1,499) and Commerce (₹1,999) include it too.
A Growth plan or higher, a WhatsApp Business number connected through Meta’s Cloud API, a question flow, and email addresses for counsellors you invite.
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