Re-engagement email automation that also cleans your list

A win-back sequence has two jobs: give quiet contacts one clear reason to come back, and let you retire the ones who do not.

What you get

How to set up re-engagement email automation that also cleans your list with Repli

  1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
  2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
  3. Configure it: inactivity trigger with a window you define, and two honest emails rather than another campaign.
  4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Re-engagement email automation that also cleans your list runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use re-engagement email automation that also cleans your list on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

When should I not send a win-back email?

When the contact never consented, when the address already bounced or complained, or when they will no longer recognise you.

Does re-engagement improve deliverability?

Removing addresses that never engage reduces complaint and bounce pressure, but no platform can promise a deliverability or inbox-placement outcome.

Pricing · All features · How Repli works · Blog