Abandoned cart email automation, triggered by your own store

When your checkout tells Repli a cart was left behind, a per-contact sequence starts: wait, check whether they returned, send a reminder from your verified domain, and exit the moment they buy.

What you get

• Webhook trigger from any store or middleware
• Per-contact delays measured from the abandonment
• Condition steps that skip shoppers who returned
• Tags tracking where each shopper is in the flow
• Exit step the moment the cart converts
• Merge data limited to what your payload sends

How to set up abandoned cart email automation, triggered by your own store with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
3. Configure it: webhook trigger from any store or middleware, and per-contact delays measured from the abandonment.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Abandoned cart email automation, triggered by your own store runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use abandoned cart email automation, triggered by your own store on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

Does Repli connect to my ecommerce platform automatically?

No. Recovery flows start from a webhook that your store or middleware calls, so any platform that can send an HTTP request can trigger them.

Will this recover a guaranteed percentage of carts?

No. Recovery depends on your products, pricing and audience; Repli only guarantees the sequence runs as configured.

Pricing · All features · How Repli works · Blog