Instagram Lead Generation Automation

Collect the answers your team needs through a short Instagram DM questionnaire. Review completed records and export them for your own follow-up process; lead collection requires an eligible plan.

Illustrative consultation inquiry

1. Customer: I’m interested in your consultation.
2. Configured question: Which service do you need, and how would you prefer our team to contact you?
3. Owner review: Review the completed answers before proposing the next step.

Example questions, not customer results. Lead collection and message eligibility must be available for this account.

When does an Instagram inquiry become a saved lead?

A comment or private reply alone is not a completed lead. Configure a short question sequence on an eligible plan, let the person answer, and review the completed record and fields in Collected Leads.

Use only details your team needs, such as service interest and preferred contact method. Decide suitability yourself; no numeric scoring, automatic enrollment or CRM synchronization is established by this workflow.

Configure a short lead questionnaire

1. Check plan and account: Use an eligible plan and authorize the correct professional Instagram account.
2. Choose a supported trigger: Select the incoming DM or comment flow you intend to test.
3. Write useful questions: Ask for only the details your follow-up needs.
4. Test completion: Complete the sequence from another account and read back the saved answers.

Related guides

• Creator inquiries
• AI conversation boundaries
• Lead organization and export
• Booking-link workflow
• Plans and pricing

Why teams choose Repli

• Configured questions collect the contact details you need
• Completed lead answers appear in your dashboard
• CSV export for your own follow-up process
• Ongoing messages respect Instagram conversation eligibility

What you get

Sequential questions

Collect name, contact details and requirements through the questions you configure.

Completed lead records

Review saved answers rather than treating every comment as a finished lead.

Export

Export collected lead data for your team.

Use cases

Course enquiries

Collect course interest and a preferred contact method.

Service enquiries

Ask for the requirement and location your team needs to review.

A useful inquiry record rather than an assumed conversion

For a consultation inquiry, ask which service the person needs, their timing and a contact method they choose to provide. Read the completed answers back before exporting. An in-progress record can have missing fields; do not treat it as ready for a sales decision.

The lead view supports searching captured answers, filtering by the connected Instagram account and CSV export. Qualification is your review of those answers, not a guaranteed score, deal or appointment.

Plan and permission boundaries

Lead collection needs Pro or another eligible plan; Creator Comment-to-DM access alone does not include the questionnaire. Pro is US$6/month · ₹499/month in India. AI conversations consume separately available credit.

Wait for an inbound reply before continuing a comment-started conversation, and keep ongoing messages within the eligible window. An email address in an answer is not by itself consent to an unrelated email campaign.

Frequently asked questions

Which plan supports lead collection?

Lead collection requires Pro or another eligible plan. Creator Comment-to-DM access is not the same entitlement. Check current pricing.

Does this score or certify leads?

No dedicated numeric scoring or compliance certification is established. Your team reviews the answers.

Can I export answers?

Yes. Collected lead data can be exported as CSV.

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