A follower asks for a time in your DMs; Repli’s booking assistant checks the working hours and slots you configured, offers only free times, collects the details you need and saves the appointment.
You set your weekly hours, slot length and breaks in Repli. When a follower messages you about booking — for example after a Reel or Story — the AI assistant checks those hours against existing appointments, offers only free slots, asks for the details you need one at a time and confirms the booking right in the DM thread.
The assistant uses AI credit for its replies. Slots come from the availability you configure in Repli — it never invents times.
Weekly hours, slot length and break windows — the assistant only offers what fits.
Asks for missing details one at a time and confirms the slot in the DM. Uses AI credit.
Existing appointments are checked before a time is offered, so a taken slot is never proposed.
Configure follow-up messages for upcoming bookings, sent inside Instagram’s 24-hour messaging window.
Customers can move or cancel in the same chat; the freed slot becomes bookable again.
You can reply in the conversation yourself at any time.
A salon follower writes “Any slot Saturday?”. The assistant offers 11:00, 11:30 and 14:00, takes their name and service, and confirms 11:30 in the DM.
Administrative booking only — not medical advice.
Turn Reel and Story interest into booked slots without phone tag.
Bookings are managed in Repli; we don’t claim two-way sync with outside booking software or calendar apps. Reminder DMs must fit Instagram’s 24-hour messaging window — a follower who has not messaged you recently cannot be sent a free-form reminder. The booking assistant is available from the Instagram Pro plan (₹499/month) and above. Each AI reply spends credit from a recharged AI balance; Pro+ (₹1,499/month) includes ₹499 of AI credit each month.
The assistant checks existing appointments before offering a time and only offers free slots.
Yes, each AI reply uses AI credit. Instagram Pro and Growth recharge as needed; Pro+ includes ₹499 of AI credit each month.
The booking assistant is available from the Instagram Pro plan (₹499/month).
In the Appointments section of your Instagram workspace in Repli.
Yes — you configure follow-up DMs, and they are sent within Instagram’s 24-hour messaging window.
Yes, Repli has a separate WhatsApp booking flow with its own page — this page covers Instagram DMs.
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