Customers ask for a time in WhatsApp; Repli’s booking assistant offers open slots from your working hours, collects their details and saves the appointment for your team.
Weekly hours, slot length, break windows and how many slots to offer at once.
Asks for missing details one at a time and confirms the slot. Uses AI credit.
Scheduled WhatsApp follow-ups for upcoming appointments.
Customers can move or cancel a booking in the conversation; your list updates.
Your team can reply in the inbox at any time.
A salon customer writes “Any slot Saturday?”. The assistant offers 11:00, 11:30 and 14:00, takes their name and service, and saves the 11:30 booking.
Administrative booking only — not medical advice.
Fill slots without phone tag.
Bookings are managed in Repli; we don’t claim two-way sync with outside booking software. Reminders sent more than 24 hours after the customer’s last message need an approved template and may carry Meta charges. Appointments are included on paid plans with WhatsApp; AI replies need AI credit.
The assistant checks existing appointments before offering a time and only offers free slots.
Yes, each AI reply uses AI credit. Pro+ and Commerce include ₹499 each month; other plans can buy credit.
A paid plan with WhatsApp — Growth (₹999/month) or higher.
Yes, in the Appointments section of the WhatsApp workspace.
Repli has an Instagram booking flow as well; this page covers WhatsApp.
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