Patients see real open slots by doctor and department, book in chat and get an instant confirmation — no phone tag with the front desk.
Automatic appointment reminders, prep instructions and fasting notes go out before the visit, cutting no-shows without any staff effort.
Address, Google Maps pin, parking notes, OPD hours and consultation fees are answered instantly, day or night.
Lab reports, prescriptions and invoices are delivered as PDFs inside the same WhatsApp thread the patient already uses.
Urgent consultations, insurance questions and complex rescheduling move to a real receptionist with the patient details already loaded.
Bookings keep flowing at 11 PM and on Sundays. Your staff arrive to a filled calendar instead of a voicemail backlog.
Link your clinic or hospital WhatsApp Business number to Repli. No app for patients to download.
Connect your appointment calendar or HMS via webhooks so the AI books only genuinely available slots.
Create logins for receptionists. Urgent cases land in the shared inbox with the full chat and booking details.
It is a WhatsApp AI agent that books doctor appointments, shares clinic timings and directions, sends reminders and delivers reports — and transfers the conversation to a human receptionist when a patient needs an urgent consultation or a special arrangement.
Repli connects to your appointment calendar or hospital management system through webhooks, so the AI only offers slots that are genuinely free and writes the confirmed booking straight back into your schedule.
Yes. Automated reminders with visit prep instructions go out ahead of the appointment, and patients can reschedule in one message instead of silently skipping the slot.
Urgency is detected and the chat is escalated immediately to a human receptionist or duty staff member, who opens the same thread with the patient name, appointment history and the whole conversation visible.
Conversations run on the official WhatsApp Business API with encrypted transport, and access to patient chats is limited to the staff logins you create in your clinic dashboard with role-based permissions.
It does. You can list multiple doctors, departments and locations, and route each conversation to the right front desk queue in the shared dashboard.
The Repli Business (contact us) includes the WhatsApp AI agent plus the human support dashboard with multiple staff logins — no per-seat pricing surprises.
Most clinics are live the same day. Connect WhatsApp, add your doctors and timings, invite your front desk — no code required.
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Doctor, department and location filters return only genuinely open slots — no double bookings.
Confirmation, prep instructions and reminders go out automatically, and patients reschedule in one message.
Your receptionist opens the same WhatsApp thread with the patient name, booking and full history in view.
The AI reads your live calendar, offers only free slots and writes the confirmed booking back into your schedule. Your front desk keeps its hands free for the patients standing in front of them.
Once reception marks it resolved, the thread resets and the AI handles the patient's next request.
Everything routine at the front desk — so your team can focus on the patients in the waiting room.
Dr. Meera Iyer has slots tomorrow 🗓️ 11:30 AM or 4:15 PM. Which suits you?
Divya from reception — I can see your booking and the full chat. Dr. Iyer can see you today at 6:00 PM instead. Shall I move it?
Automate doctor scheduling and clinic directions. Transfer to a human receptionist for urgent consultations.
Let AI book appointments, send reminders and answer clinic questions around the clock. Your receptionists step in only for urgent cases — fully briefed.