Give the WhatsApp AI agent your approved business information and instructions. Review its answers, keep AI credit available and let a person handle exceptions instead of promising that every question can be resolved automatically.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
Supply current opening hours, product information and policies. Tell the agent when to ask a clarifying question and when a human must decide. This is configured context, not a promise of model training or error-free answers.
A routine enquiry can receive an AI response when the configured agent is enabled, funded and eligible to send. A person can take over; team assignment and escalation depend on configured agents and availability. No resolution percentage or response-time guarantee is established.
Booking uses supplied links or explicitly configured Repli slots and tools, not automatic access to every calendar. Store answers need configured read tools; the Store workspace remains private beta.
For India buyers, review the INR plan at checkout and use recipient-market fees from the API pricing guide. Currency differences do not create a separate chatbot or guarantee Hindi/local-language accuracy; test the languages your team needs.
Connect an eligible number and verify AI plan access.
Supply business information and configure a human exception path.
Fund AI usage, test real questions and review both the answer and takeover behavior.
No. Supply current business information, review generated replies and test a human exception path. No accuracy or resolution percentage is promised.
WhatsApp CRM and Marketing start on Growth: US$12/month · ₹999/month in India. AI credit, purchased team seats and Meta/provider message charges are separate. Email and Store remain admin-only beta; Commerce is not a new purchasable plan.
No. Meta/provider messaging charges, AI usage and team seats are separate from the software subscription. Check current account terms and invoices.
No. Meta controls template approval, account restrictions and delivery. Check consent, current policy and actual send results.
WhatsApp business API pricing india
WhatsApp Business Platform pricing — Delivered-message billing depends on recipient market and category; consult the current rate card and account invoice.
Cloud API getting started — Account and number prerequisites; Meta controls availability and approval.
WhatsApp Business Messaging Policy — Consent, acceptable use and messaging restrictions still apply.