24/7 customer support on WhatsApp

Repli turns WhatsApp into your full customer support desk — AI answers FAQs instantly, tickets track every conversation, and human handoff routes complex cases to your team.

Why WhatsApp beats email for support

95-98% open rates, median response under 2 seconds, and every message arrives with a verified phone number instantly matchable to an order or account. Email ticket volume typically drops 40-60% in the first quarter.

Built for real support teams

• AI resolves 60-80% of tickets without a human
• Team inbox with assignment, notes, and SLA tracking
• Full transcripts logged for audit and quality review
• Human handoff with priority + customer history attached
• Runs on the official WhatsApp Business API

Instagram customer support · WhatsApp chatbot · Pricing