Prepare a Live rule before the broadcast, then verify the received live_comments event and its action result. Meta documents the event, but permissions, account access and the live session determine whether a reply can be delivered.
Required account permissions, recipient eligibility and Meta limits still apply. A matching event or public reply is not proof of a delivered DM.
For comments left on a normal post, Reel or saved replay, use Instagram comment-to-DM automationrather than a Live rule.
Configure keywords or reply-to-all for the received Live event. Live matching is case-insensitive substring matching, not an exact-match selector.
Configure the public reply and optional private action separately. Delivery requires current permission and eligibility.
AI runs when the fixed public reply is empty and instructions are configured. Enabling AI alone does not supply the prompt.
The per-minute control counts processed events for the account, not guaranteed successful replies. Tags and attention flags are local event records, not external notifications.
NOTES during the Live → a configured public response or eligible private reply with your supplied resource.
PRICE → supplied information; staff reviews exceptions and actual availability separately.
Meta’s Instagram Comment Moderation documentation lists the live_comments webhook for Instagram Login. Repli has a distinct event handler and Live rules; a configured subscription alone does not prove the event reached your account or the reply was accepted.
Connect the intended professional account, grant the required access and test during an actual controlled broadcast. Do not treat replay comments as an active Live or claim that reconnecting bypasses review restrictions.
For Live comments, Meta permits the initial private reply only while the broadcast is live. Do not describe queued retry work after the session as permission to DM the viewer later.
A Live comment or public reply does not establish an unrestricted 24-hour conversation. Continue ordinary DMs only after the viewer replies and while eligible; review provider failures and attention flags instead of assuming a human received an assignment.
Yes. Meta lists the live_comments webhook field. Repli has a distinct handler, but current account permissions, subscriptions and actual event delivery still need testing.
Meta’s Live private-reply rule limits the initial reply to the active broadcast. A queue or configured retry does not extend permission.
No. An event flag or label is for review; it does not establish a shared Instagram agent queue or completed personal follow-up.
No. An initial private reply to a comment is separate from the ordinary messaging window. The person must reply before an ongoing sequence can continue, and ordinary automated messages must remain within the eligible 24-hour window.
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