WhatsApp broadcast software for opted-in customers

Send approved template campaigns from your own WhatsApp Business number to customers who agreed to hear from you, and see what was delivered.

Why teams choose Repli

What you get

Template manager

Create templates, submit them to Meta for review and see their approval status before use.

Audience selection

Choose contacts or segments from your WhatsApp CRM.

Campaign sending

Messages go out through the official Cloud API in batches.

Campaign results

See sent, delivered and failed messages for each campaign.

Use cases

Example (illustrative)

A bakery sends its approved “weekend menu” template to the segment of customers who asked for updates. Replies land in the shared inbox.

Back-in-stock and launch notices

Tell opted-in customers about something they asked to hear about.

Event reminders

Remind registered attendees with a utility template.

Consent and sending rules

Only message people who opted in to hear from you on WhatsApp. Meta reviews every template and can limit or pause numbers that receive many blocks or reports. Repli can’t guarantee delivery or reach, and it does not send unsolicited messages for you.

Costs

Broadcasting is included from Growth (₹999/month). Meta’s per-message charges are separate and billed to your Meta account; your account needs a valid payment method or balance.

Frequently asked questions

Can I message people who never contacted me?

Only with a Meta-approved template and only if they opted in to receive WhatsApp messages from you.

Which plan includes broadcasts?

Growth (₹999/month), Pro+ and Commerce.

Does Repli charge per message?

No. Meta charges per template message, billed to your own Meta account.

How long does template approval take?

Meta decides; it can be minutes or up to about 48 hours.

Where do replies go?

Into your shared WhatsApp inbox, where your team can answer.

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