The AI sends the booking confirmation and QR code straight into WhatsApp — no lost emails, no "resend my ticket" calls an hour before showtime.
Customers cancel, reschedule or swap seats in chat. The agent checks your policy, confirms the refund window and updates the booking.
Gate numbers, entry timings, parking, food counters, age limits — answered instantly from your own venue documentation.
The AI shares a secure payment link inside the conversation and confirms the seat the moment payment lands.
Corporate blocks, group discounts and VIP boxes route to your box-office manager with the entire chat already loaded.
Friday-night spikes do not break it. Thousands of ticket queries answered at once while your team handles only the exceptions.
Link your WhatsApp Business number to Repli. No developer and no server to maintain.
Paste showtimes, seat categories, refund rules and venue details. The AI answers strictly from your content.
Create logins for your managers. VIP and bulk-booking chats land in the shared dashboard with full history.
It is a WhatsApp AI agent that sells and services event tickets in chat — sharing showtimes, sending payment links, delivering QR codes, handling cancellations and answering venue FAQs — and transferring the conversation to a human box-office agent when the request is complex.
Yes. Once a booking is confirmed, the agent delivers the ticket, QR code and event details directly in the same WhatsApp thread, and can resend them on request at any time.
The AI checks your refund and reschedule policy, confirms whether the booking is still inside the eligible window, and completes the change. Disputed or out-of-policy cases are escalated to a human agent with the full chat log attached.
Bulk booking, VIP box and negotiated-rate conversations are routed straight to your box-office manager. They open the same WhatsApp thread in the Repli dashboard, so the customer never repeats their requirements.
The agent shares a secure payment link in the conversation and confirms the seat as soon as payment is completed, so the customer never leaves chat to finish booking.
The Repli Business (contact us) includes the WhatsApp AI agent plus the human support dashboard with multiple agent logins — no per-seat pricing surprises.
Yes. The AI answers every conversation in parallel on the official WhatsApp Business API, so a sudden spike around a big release is absorbed automatically while your staff focus on exceptions.
Most cinemas, venues and event organisers are live the same day. Connect WhatsApp, add your events and policies, invite your team — no code required.
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A secure payment link is shared in-thread and the seat is confirmed the moment it clears.
Your box-office manager sees the booking, the seat numbers and every earlier message before typing a word.
Repli routes the chat to a free manager, or queues the customer with a status update when everyone is busy.
Once the manager marks it resolved, the thread resets and the AI takes the next conversation from scratch.
How does a WhatsApp ticketing bot book seats and hand over to a human?
The AI checks availability, shares a secure payment link and delivers the QR ticket in the same chat. When a customer asks for a bulk block or a VIP box, the thread opens in your box-office dashboard with the full conversation intact.
Everything routine in a cinema, stadium or event helpdesk — so your box office only sees the conversations that genuinely need a person.
Hi, Neha here. I can see your 9 PM booking and the corporate request above — sending you group rates for 40 seats now.
Deliver QR codes, handle seat cancellations, and answer venue FAQs instantly. Let human agents handle bulk booking negotiations.
Let AI handle tickets, QR codes, cancellations and venue questions. Your box office steps in only for the bookings worth negotiating — with the whole chat already in front of them.