Sell on Instagram and WhatsApp without sending people away

Repli Social Commerce runs the whole sale inside the chat: a server-side catalog with variants, media and inventory, AI sales conversations, a quote-locked Razorpay Route checkout, Shiprocket shipping for physical orders and signed expiring links for digital ones. The AI drafts wording; deterministic server logic owns price, stock, tax, shipping, refunds and payouts. Included on Pro+ (₹1,499/month) and above.

What you get

• Server-side product catalog with variants, media, private digital assets and inventory
• AI sales conversations on Instagram DMs and WhatsApp, billed at 20 paise per AI reply
• Quote-locked Razorpay checkout with UPI, cards, wallets and netbanking in INR
• Razorpay Route settlements with per-order commission and transfer records
• Shiprocket serviceability, live rates, label creation and tracking updates
• Digital orders release a signed, expiring download only after payment is confirmed
• Merchant and admin command centers for orders, refunds, payouts and reconciliation

How to set up sell on instagram and whatsapp without sending people away with Repli

1. Create a free Repli account — no card, 15 credits to start and 5 more added every day.
2. Connect the channel this runs on (Instagram, WhatsApp Business or Telegram) with the official Meta or Telegram login.
3. Configure it: server-side product catalog with variants, media, private digital assets and inventory, and ai sales conversations on instagram dms and whatsapp, billed at 20 paise per ai reply.
4. Test it from the built-in console, switch it live, then track results in analytics.

Is it compliant?

Sell on Instagram and WhatsApp without sending people away runs entirely on official APIs — the Meta Graph API for Instagram, the WhatsApp Business Platform for WhatsApp and the Telegram Bot API. Repli never automates a personal account, never scrapes and never uses an unofficial client, so your number and your account stay safe. Rate limits, messaging windows and template rules are enforced by Repli before a message is ever sent.

What it costs

You can use sell on instagram and whatsapp without sending people away on the free plan: 15 credits to start, 5 new credits every day and a daily cap of 20. Pro is ₹499/month, Pro+ is ₹999/month for the AI features, and Pro Business starts at ₹2,999/month for teams that need the WhatsApp support agent builder and multiple seats.

Frequently asked questions

Does the AI decide prices or discounts?

No. The AI only interprets the buyer and drafts wording. SKU, price, discount, stock, tax, shipping, serviceability, payment state, refunds, commission and transfers are decided by deterministic server logic.

How do buyers pay?

Through a Razorpay checkout link tied to a locked quote, with UPI, cards, wallets and netbanking in INR. Funds settle through Razorpay Route.

Can I sell digital products?

Yes. Digital assets are stored privately and released as a signed, expiring download only after the server confirms payment.

Which plan includes Social Commerce?

Pro+ at ₹1,499/month and above. Live payments unlock once Razorpay Route KYC and your Shiprocket connection are verified.

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