Repli connects your Shopify store to Instagram DMs so every comment on a Reel becomes a checkout link, every "how much?" gets an instant answer, and every WISMO question is resolved with live tracking — 24/7 across PST, CST and EST.
The AI pulls live product data from your store and sends the exact variant checkout link inside the DM.
Comment "LINK" or "PRICE" on a Reel and the shopper gets a private DM with the product, price and code in seconds.
"Where is my order?" is answered with real fulfillment and tracking data from Shopify — no agent needed.
Trained on your product catalog, size charts, shipping policy and returns policy so the answers always sound like you.
Follow-up DMs inside Meta's 24-hour window nudge shoppers who clicked but never checked out.
No scraping, no browser bots. Every message goes through the official Meta API your ads already rely on.
Size, fit and restock questions answered instantly, with the right variant link sent straight to checkout.
Ingredient and routine questions handled by AI, with bundles and subscription links delivered in DM.
Subscription management, reorder links and shipping updates handled without a support seat.
You authorize the Shopify connection once from the Repli dashboard. Repli then reads products, orders and fulfillment status so the AI can answer with real data and send real checkout links.
Yes. Create a comment-to-DM automation with your keyword and Repli sends the code and product link privately the moment someone comments on your Reel or post.
Yes. Repli reads your Shopify fulfillment data and replies with the carrier, tracking number and expected delivery date, in US date and time formats.
Yes. Repli works with any Instagram Business or Creator account worldwide, including every US account. You connect with Instagram Business Login, approve the Meta permissions, and automations go live in under three minutes — with replies delivered across PST, MST, CST and EST, 24/7.
Yes. Repli runs entirely on the official Instagram Graph API with Meta-approved advanced permissions. It never scrapes, never asks for your password, and respects Meta's 24-hour messaging window — so US ad accounts and Business Manager assets stay safe. Repli also honors CCPA-style deletion requests with one-click data deletion.
You can pay by UPI, netbanking, debit card, credit card or wallet — all processed by Razorpay. Plans are ₹499, ₹1,499 and ₹2999 per month and you can cancel anytime from the dashboard.
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